Frequently Asked Questions

🌿 Taspens FAQ — At a Glance

Quick answers to our most common questions about ingredients, usage, and product quality.

🗓️ Product Freshness

• “MFG” date = Manufacturing date (not expiration)
• Best used within 12 months after opening
• Made without chemical preservatives for a more natural approach

🤰 Pregnancy, Nursing & Medications

• Consult a qualified healthcare professional before use
  

🌱 Ingredient Sourcing & Quality

• Nearly 20 years of ingredient sourcing experience
• Most ingredients are certified organic or organically grown
• Sourced from trusted farms and global suppliers
• Focus on purity, sustainability, and responsible cultivation

🧪 Organic Certification

• Products are not USDA certified organic
• Priority is placed on ingredient quality over labeling
• Small-batch production using carefully selected botanicals

🌍 Small Batch & Craft Standards

• Handcrafted in small batches for consistency and freshness
• Built on long-term relationships with growers and suppliers
• Emphasis on high standards, not mass production

Taspen's products are handcrafted in the United States using globally sourced ingredients from trusted farms and suppliers. We focus on small-batch quality, ingredient transparency, and responsible sourcing practices to support customers looking for premium botanical products.

Product Expiration & Freshness

Q: Is my product expired? What does the MFG date mean?

A: The white sticker on the bottom of our products shows “MFG” with a date. “MFG” stands for “Manufacturing,” and the date tells you when the product was made, not when it expires. Since our products are made with natural ingredients and without synthetic chemical preservatives, we recommend using them within one year after opening for best freshness, texture, and effectiveness.

Q: How long do your natural products last after opening?

A: For optimal results, our natural, plant‑based formulas should be used within one year of opening. To help your product stay fresh, store it in a cool, dry place away from direct sunlight and always keep the lids tightly closed.

Pregnancy, Nursing & Medications

Q: Can I use this product while pregnant, nursing, or taking medications?

A: If you are pregnant, nursing, taking prescription medications, or have serious medical conditions, we recommend speaking with a qualified healthcare professional before using any herbal or natural skincare products. You may also contact our Herbal Consultants at info@taspens.com or work with a trusted holistic practitioner or physician to discuss possible interactions and side effects.

Organic Ingredients & Quality Standards

Q: Are your products and ingredients organic?

A: We’ve spent nearly 20 years carefully sourcing the very best ingredients for our products. Because we personally use these products on ourselves and our families, we insist on high purity and quality standards. Most of the herbs, oils, and botanicals in our formulas are certified organic or organically grown, with only a few exceptions when certain ingredients are not available in organic form.

Q: Are your finished products USDA certified organic?

A: Our finished products themselves are not USDA certified organic. Instead, we focus on working with trusted farms and suppliers that prioritize purity, sustainable growing practices, and responsible cultivation and harvesting. Many of our base oils and essential oils come from partners who have long‑standing relationships with farmers and distillers around the world to ensure exceptional quality.

Q: Why don’t you certify every product as organic?

A: Because our products are handcrafted in small batches and often use specialty ingredients, pursuing formal organic certification for every finished formula is not the best fit for our company. Our priority is sourcing outstanding ingredients and maintaining very high standards for quality and cleanliness, so you can feel confident using our products every day.

Q. Why do your topical products contain silver?

Our topical products contain a very small amount of colloidal silver, which serves as a preservative to ensure the product's safety and longevity. The concentration used is well within established safety guidelines for topical use. The form of silver we use is specifically chosen for its safety and efficacy in topical applications.

Extensive research and regulatory reviews have confirmed that when used in appropriate concentrations, silver is safe for topical use and helps preserve products. Silver has been used for centuries in various applications due to its antimicrobial properties.

Local & Brand Information

Q: Where are your products made?
A: Our products are handcrafted in small batches near Conifer, Colorado. We are a family‑focused brand committed to creating clean, natural skincare and wellness products using carefully sourced ingredients.

Q: Do you only serve customers in Colorado?

A: No. While we are proudly based near Conifer, Colorado, we serve customers throughout the United States with our natural skincare and wellness products. Orders placed through our online shop are shipped across the country so you can enjoy our products wherever you live.

Q: How can I learn more about your ingredients and process?

A: You can explore our product pages and About section to learn more about the herbs, oils, and botanicals we use, as well as our small‑batch, handcrafted process. If you have specific questions, feel free to contact us and we’ll be happy to help.